Hi, I received my order when you stated in email and I liked the way you informed me of its progress and even though it was held up by snow I still received on the new date you gave to me, so making this a very good company to order from as you are not left wondering if parcel is going to come or not. The customer service is very good. The quality of the products I ordered is very good and the price is very good too, over a year I buy a lot of crafting materials so to get good prices, good quality in the amounts i want and delivered so quickly makes this a company I will definitely use again, I rate you very highly yours Lizi Lee